Terms and Conditions — CPFamilyHelp
Legal

Terms and Conditions

Last updated: July 28, 2026
Please read these terms and conditions carefully before using Our Service.

CP Family Help is not a law firm and does not provide legal or medical advice. This Website is attorney advertising sponsored by Villari, Giannone, & Matteo, P.C. If You are seeking legal help, We refer You to that firm or to a law firm with which it affiliates. Using this Service does not create an attorney-client relationship. See Section 3.
Section 1

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: Pennsylvania, United States
  • Company (referred to as either "the Company", "We", "Us" or "Our" in these Terms and Conditions) refers to KaseKarma LLC, 161 Washington Street, Conshohocken PA 19428.
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Intake means the short set of questions We ask You about Your child's birth so that We can understand Your enquiry, and the information You give Us in answering them.
  • Messaging Channels means the ways You can send Us a message, including the chat on the Website, Facebook Messenger, Instagram direct messages, WhatsApp, text message (SMS), email and telephone.
  • Promotions refer to contests, sweepstakes or other promotions offered through the Service.
  • Referral Firm means the law firm to which We refer enquiries, which is Villari, Giannone, & Matteo, P.C., and any law firm with which it affiliates.
  • Service refers to the Website and the Messaging Channels.
  • Terms and Conditions (also referred to as "Terms") means these Terms and Conditions, including any documents expressly incorporated by reference, which govern Your access to and use of the Service and form the entire agreement between You and the Company regarding the Service.
  • Third-Party Social Media Service means any services or content (including data, information, products or services) provided by a third party that is displayed, included, made available, or linked to through the Service.
  • Website refers to CP Family Help, accessible from https://cpfamilyhelp.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Section 2

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. If You are contacting Us about a child, You represent that You are that child's parent or legal guardian, or that You are otherwise authorized to share information about that child with Us.

Your access to and use of the Service is also subject to Our Privacy Policy, which describes how We collect, use, and disclose personal information, including the information You give Us during Intake. Please read Our Privacy Policy carefully before using Our Service.

Section 3

What This Service Is, and Is Not

CP Family Help is a brand operated by the Company. We help families whose children may have been injured at birth find their way to a law firm that handles these cases. We do this by answering Your message, asking a short set of questions about Your child's birth, and, where You are seeking legal help, referring You to the Referral Firm so that it can contact You.

We are not a law firm

The Company is not a law firm and does not provide legal services or legal advice. The people who answer Your messages are intake representatives, not attorneys, and they are not permitted to give legal or medical advice. Nothing on the Service and nothing said to You by Us is legal advice or a legal opinion about Your situation.

This Website is attorney advertising sponsored by Villari, Giannone, & Matteo, P.C. Prior results do not guarantee a similar outcome.

No attorney-client relationship

Using the Service, completing Intake, and speaking with Us do not create an attorney-client relationship between You and the Company, and they do not create an attorney-client relationship between You and the Referral Firm. An attorney-client relationship with a law firm is created only if and when You and that firm enter into a written agreement to that effect. Until then, no lawyer is acting for You, and nothing You tell Us is protected by the attorney-client privilege.

We do not evaluate the legal merit of Your situation, We do not promise that any law firm will take Your case, and We do not promise any particular outcome.

No medical advice

Nothing on the Service is medical advice, and We are not a healthcare provider. Information about birth injuries on the Website is general information only. Always speak with a qualified healthcare professional about Your child's health. Never delay seeking medical care because of something You read here or something We said to You. If Your child needs urgent medical help, contact emergency services.

Time limits

Claims of this kind are subject to legal deadlines that vary by state and that can expire. We may tell You general information about those deadlines, taken from published sources, but that is general information and not legal advice about Your situation, and We do not calculate or confirm any deadline for You. Only an attorney can advise You on the deadline that applies to Your case. Do not rely on Us to preserve any deadline on Your behalf.

The Service is free

We do not charge You anything for using the Service, for completing Intake, or for being referred to the Referral Firm. We do not sell any goods or services to You through the Service and We do not ask You for payment information.

Section 4

Messaging, Automated Replies, and Consent to Be Contacted

How the conversation works

When You message Us through any of the Messaging Channels, You are first answered by an automated assistant. It asks a short set of questions so We can understand Your situation. A member of Our team can take over the conversation at any point, and You can ask for a person at any time. Automated replies are not legal or medical advice, and no automated system alone decides anything about Your enquiry.

We only reply to people who have contacted Us first. Our replies come from Our own accounts and pages.

Consent to be contacted

By sending Us a message, submitting a form, or giving Us Your phone number or email address, You agree that We, and the Referral Firm We refer You to, may contact You about Your enquiry by telephone, text message, email, and through the Messaging Channel You used to reach Us.

Where You have separately opted in to receive text messages from Us, message and data rates may apply, and message frequency varies. You can stop text messages at any time by replying STOP, and You can ask Us to stop contacting You at any time by replying to any message or by using the contact details at the end of these Terms. We honor those requests.

What You send Us

Please do not send Us medical records, images or documents unless We ask You for them. Please do not send Us information about anyone other than Yourself and the child You are contacting Us about. You are responsible for the accuracy of what You tell Us, and We rely on it when deciding whether and where to refer Your enquiry.

Third-party platforms

When You reach Us through Facebook Messenger, Instagram, WhatsApp or text message, Your use of that platform or carrier is also governed by that provider's own terms and privacy policy, which We do not control. Message delivery through those platforms is not guaranteed, and platform rules may limit when We are able to reply to You.

Section 5

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as Our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Section 6

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Section 8

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Section 9

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to 100 USD.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

Section 10

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Section 11

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

Section 12

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Section 13

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

Section 14

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Section 15

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Section 16

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Section 17

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Service.

Section 18

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

Contact Us

By email: contact@cpfamilyhelp.com